SUPPORT
 

RS232 Test  programs- download

ProSoft 7 software for programming 2011-01, 2015-01, 7344-01, 8230-01,8300-03, 8404-04, 8406-03, 8408-03, 8416-03, 8604-01, 8606-01, 8607-01, 8654-01, 8656-01, 8657-01 and the 8700-01/8701-01 and the new 9000 series control panels - download

PC Panel to control your 84X Control Panel from you PC
connect the PC Serial port to the Panel X-port - download - download

Device Manager for programming and control of the 2020-01, 8490-01, 2015-01 and 7344-01 new version available from 14 September 2007 - download

ProCon Site Manager ™  v2.10 Updated 22 June 2007 for use with IP Control Unit
firmware version 1.08 (please contact us if you need this upgrade)- download

Installation Guide for ProCon IP Control Unit - view pdf

IP Connection diagram - full system with 8450 - view pdf

Service - all repairs are normally carried out at our factory within 72 hours of receipt.
Please mark repairs for the attention of The Service Department and include the fault
description along with the return address.